TERMS AND CONDITIONS  

Welcome to Neatnniche – Your Destination for Women's Fashion & Accessories  

Neatnniche is operated by Charmchase Entertainment Private Limited and designed to bring you a seamless shopping experience with stylish men's and women's accessories. These Terms & Conditions outline your rights and responsibilities while using our platform and making purchases.  

By browsing or shopping with us, you agree to abide by these terms. Please read them carefully before proceeding.  

Key Definitions  

• "We," "us," "our" – Refers to Neatnniche and its authorized representatives.  
• "You," "user," "customer," "buyer" – Refers to individuals accessing or purchasing from our website.  
• "Products" –  A carefully selected range of men's and women's accessories available on our website.  
• "Services" – Refers to our online retail platform, customer support, and related resources.  

Acceptance of Terms  

By using Neatnniche, you confirm that you have read and accepted these Terms & Conditions. If you disagree with any part, please discontinue use immediately.  

We may modify these terms at any time, and updates will be effective upon posting. Continued use after changes signifies acceptance.  

Eligibility to Use  

Our website is intended for users aged 18 and above. If you’re under 18, a parent or guardian must supervise your shopping. We reserve the right to suspend accounts that do not meet our eligibility requirements.  

Account Registration & Security  

Creating an account grants access to exclusive features. By signing up, you agree to:  

• Provide accurate and updated details.  
• Keep your login credentials confidential.  
• Inform us immediately of any unauthorized access.  

Each individual may register only one account. False or misleading details may lead to suspension. We handle your data responsibly, following our Privacy Policy guidelines.  

How You Can Use Our Website  

By engaging with Neatnniche, you agree to:  

• Use the website only for legitimate shopping.  
• Avoid fraudulent transactions or misrepresentation.  
• Keep your contact and payment details updated.  

You also consent to receiving promotional emails, which you can opt out of at any time via the instructions in the emails or by contacting customer support.  

Product Details & Pricing  

We strive to display product descriptions, pricing, and stock availability accurately. However, occasional errors may occur. Prices and stock status are subject to change without notice. Variations in color may occur depending on your device display. Orders may be canceled if discrepancies arise.  

Orders & Payment  

To ensure smooth transactions:  

• Orders require successful payment authorization before processing.  
• We accept secure payment methods, including major credit/debit cards and digital wallets.  
• Billing details must be correct and match the payment information.  

Failed payments may result in order cancellation or delays. We are not responsible for payment processing errors by third-party providers.  

Shipping & Delivery  

We process and ship orders within the timeframe mentioned in our Shipping Policy. Delivery timelines may vary based on your location and external factors such as weather or logistical delays. We are not liable for shipping delays beyond our control. Shipping fees are non-refundable unless we are responsible for the issue.  

For more information, refer to our  Shipping & Delivery Policy .  

Returns & Refunds  

Returns are accepted within the specified timeframe, provided the items are unused, in their original condition, and include all packaging and tags. Refunds will be sent back to the payment method you used.     

For detailed guidelines, check our  Returns & Refunds Policy .  

Order Cancellations  

Cancellation requests must be submitted before the order is processed for shipping.  

Once an order has been dispatched, it can no longer be canceled. We reserve the right to cancel orders due to payment failures, incorrect details, or stock unavailability.  

Refer to our  Cancellation Policy for more details.  

Intellectual Property Rights  

Ownership & Protection  

All text, graphics, logos, images, and content on Neatnniche belong to us or are used with permission.  

Restrictions on Use  

Unauthorized reproduction, modification, or commercial use of our content is strictly prohibited. Our brand assets are protected by intellectual property laws.  

User-Generated Content  

By submitting reviews or feedback, you grant us the right to use, edit, and display the content. Inappropriate or rights-violating content will be removed.  

Privacy & Data Usage  

We collect customer data only for order fulfillment and service improvements. You can request updates or deletion of your personal details at any time. Your data is shared only with trusted partners essential for providing our services.  

For a full overview, see our  Privacy Policy .  

User Conduct Guidelines  

Users must not:  

• Engage in fraud, misrepresentation, or illegal activities.  
• Harass or use offensive language towards our team or other shoppers.  
• Violate any section of these Terms & Conditions.  

Failure to comply may result in account restrictions or permanent suspension.  

Dispute Resolution  

If a dispute arises, we encourage you to contact our support team for resolution. If necessary, alternative dispute resolution methods like mediation or arbitration may be considered before legal action.  

Limitation of Liability  

We make every effort to be accurate, but we cannot be held liable for:  

• Indirect damages from website interactions.  
• Payment failures caused by third-party processors.  
• Technical issues beyond our control.  

All products are sold "as is" without explicit guarantees.  

Severability Clause  

If any provision is deemed unenforceable, the remaining terms will remain valid.  

Force Majeure  

We are not liable for service disruptions due to events beyond our control, including:  

• Natural disasters  
• Government regulations  
• Supply chain interruptions  
• Technical failures  

Efforts will be made to minimize disruptions and find solutions.  

Policy Updates & Customer Support  

We may update these Terms & Conditions periodically. Changes take effect immediately upon posting, and we recommend reviewing them regularly.  

For assistance, contact us at charmchaseentertainmentpvtltd@gmail.com.  

Thank you for shopping with Neatnniche, where fashion meets confidence!